PRIVACY POLICY

Privacy Policy

We aimacys.com including all of our affiliates and subsidiaries (hereinafter referred to as "aimacys.com", "us" or "we"), are committed to protecting your privacy. Our goal is to provide you with a positive experience on our website www.aimacys.com ("Site"), while keeping your personal information secure.

Your privacy is important to us. Please read this Privacy Policy to learn more about the information we may collect from you and how we use and protect your information. By visiting the Site, you accept and consent to the practices, terms and conditions described in this Privacy Policy.

Information Covered by This Privacy Policy

Personal Information. This means any information that can be used to identify a specific natural person directly or indirectly, either in isolation or in combination with other information. Some examples of personal information include name, address, email address, telephone number, any identification number or location data.

Aggregated Information. Information may be aggregated and/or anonymized. When information is aggregated, it is combined with information about other customers and users. Aggregated information that includes personal information is considered personal information until it is anonymized.

Anonymized Information. When information is anonymized, the information can no longer be attributed to a specific natural person without the use of additional information, such as how many users have viewed a particular website or advertisement, and such information cannot be used to identify you. Generally, usage data collected when you visit the website is both aggregated and anonymized, so it does not personally identify you and is therefore not personal information.

Children's Personal Information. The website is not directed to, and aimacys.com does not knowingly collect personal information from, children under the age of sixteen (16), or the equivalent minimum age in the relevant jurisdiction. If we become aware that we have collected personal information about a child under the age of sixteen, we will delete that personal information from our systems. If you believe that we may have inadvertently collected personal information from or about a child under the age of 16, please contact us at service@aimacys.com.

What information do we collect

Your account information and customer support. When you fill out forms or register for an account on the Site or correspond with us by phone, email or social media, you may provide us with information about yourself, which may include personal information. This includes information you provide when you register on the Site, apply for a coupon or extend warranty, register or return a product, subscribe to one of our services, search for a product, place an order on the Site, participate in discussion forums or other social media features on the Site, participate in a promotion, campaign or survey, attend a training session or other event, download firmware, software and apps, or when you report a problem related to the Site or our products or otherwise request support. Personal information you provide to us may include your name, address, email address, telephone number and other contact information, as well as other information that can be used to personally identify you. Please note that we may use a third-party payment processor (such as PayPal) to help securely process your personally identifiable payment information. The credit card information you provide is encrypted and sent directly to PayPal. We do not store your credit card information and do not control or have any responsibility for PayPal or its collection or use of your information. You can learn more about how PayPal stores and uses your credit card information by visiting PayPal's Privacy Policy. If you provide your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional generally accepted industry standards.

Device and Technical Information. We automatically collect information when you visit the Site, including:

technical information, including the Internet Protocol ("IP") address used to connect your computer or other devices to the Internet, browser type and version, time zone settings, browser extension types and versions, operating system and platform, and language preferences. This information is normally provided by your browser, and we do not specifically request it;

information about your visit to the Site, including the full Uniform Resource Locators ("URL") clickstream to, through, and from the Site (including date and time); Products you viewed or searched for; page response times; download times

errors; length of visits to certain pages; videos viewed; page interaction information (such as scrolling, clicks, and mouseovers); and methods of browsing away from the page;

Device and technical information. Cookies (to learn more about cookies, visit www.allaboutcookies.org) are small text files that are sent to or accessed by your browser or computer's hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the "lifetime" of the cookie (i.e., when it expires), and a randomly generated unique number or similar identifier. A cookie may also contain information about your computers, such as user settings, browsing history, and activities performed while using the services.

The website uses the following cookies:

Strictly necessary cookies, which are required for the website to function. Without them, for example, you would not be able to register or log in to the website.

Analytical/performance cookies, which allow aimacys.com to recognize and count the number of visitors, learn how visitors navigate the site, and improve the site.
Functionality cookies, which aimacys.com uses to recognize you when you return to the site.
com also uses analytics services, such as Google Analytics, to collect other information. Analytics services generally do not identify individual users. Many analytics services allow you to opt out of data collection. For example, to learn more about Google Analytics practices and to opt out, visit com/settings/ads.

Information we receive from other sources. We work closely with third parties who provide services to us (including, for example, business partners, subcontractors in technical, payment and delivery services, ad networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them.

How we use information

We use the information we collect for several purposes. These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. The uses we make of such information are to:

Create an account for you on the Site;
Facilitate your purchase and/or download of our products;
Authenticate use of your account or your purchases and/or use of our products;
Register your product in our product database;
Perform our obligations under any agreements entered into between you and us and to provide you with the information, products and services you request from us;
Assist you with customer support;
Communicate about and administer participation in customer promotions and surveys;
Provide the products you request;
Provide you with information about the products you use, such as new features, bug fixes, outages or upgrades;
Help us develop new products and improve existing products;
Provide you, or allow selected third parties to provide you, with information about goods or services that we believe may be of interest to you. We (or selected third parties) will contact you electronically only if you have opted in to receive marketing communications. “Opt-in” means that you have taken an affirmative action to receive information, for example by checking a box or clicking a button;
Notify you of changes to the Site and Products and changes to our terms, conditions and policies;
Administer the Site and Products for internal operational purposes, including troubleshooting, data and statistical analysis, testing, research and surveys;
Improve the Site and ensure that content is presented in the most effective manner for you and your computer or device;
Ensure the security of the Site;
Monitor and regulate interactive features of the Site and our Products that you choose to participate in, including online forums and chat rooms related to our Products;
Help you navigate the Site;
Help you access and use certain features of the Products remotely and help you monitor and protect your home and home network;
Provide you with information and recommendations about internet and electricity usage in your home;
Measure or understand the effectiveness of advertising we serve to you and others who visit the Site, and deliver relevant personalized advertising to you and others;
Determine which aspects of the Site and our products are most useful to you.
Why we use information

When we process your personal information to provide a product or service, we do so because it is necessary to fulfill our contractual obligations to you and for our legitimate interests in providing products and services, to maintain our relationship with you, and to protect our business. If you choose not to provide us with the personal information we need to provide a product or service, we will not be able to provide it. No

When you purchase and/or download new products, we will only use your personal information for the purposes set out in this Privacy Policy and for any communications provided to you at the time of purchase or download.

We also use your personal information to protect our business (for example, against fraud) or to comply with legal requirements to which we are subject (for example, tax or financial reporting obligations).

Information Sharing

Under no circumstances will we rent or sell your personal information to third parties for marketing purposes. We will only share your personal information with third parties for marketing purposes if you have given us permission and in accordance with the Marketing section below. We share personal information in the following ways:

within aimacys.c.com for data processing or storage purposes;
within aimacys.c.com, including with our subsidiaries, affiliates and divisions, all of whom may use your information for the purposes set out in this Privacy Policy;
With business partners, service providers have authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, hosting websites, storing your information, email communications on our behalf, and customer support. For example, when you make purchases at aimacys.com stores, aimacys.com uses a payment processor to verify your credit card information. Your payment card information is passed on to the payment processor and is not collected or stored by aimacys.com. The payment processor is authorized to use this information only to authenticate your purchase and not for any other purpose. We provide these third parties with only the minimum amount of personal information necessary to complete or provide the requested service or transaction, and we do not permit third parties to use your personal information for any purpose other than that disclosed to you;
with service providers, advisors or other third parties to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition or sale of all or a portion of our assets. If aimacys.com is merged with, acquired or acquired by another entity, personal information will be transferred as a whole to the successor entity;
to comply with the law or legal process (such as responding to subpoenas or court orders), to comply with government reporting obligations and to exercise our legal rights or defend against legal claims; and
to protect our legal rights or those of others, such as to protect aimacys.com trademarks or investigate violations of aimacys.com Terms of Service, violations of law, infringement of intellectual property rights, misuse of aimacys.com websites, fraud or potential threats to personal safety.

In addition, we share aggregated anonymized information, including usage data about our products, with third parties for various purposes, including to analyze trends in home networking and electricity usage, show third parties how their products can work with the products, and to generally improve home networking. We have taken steps to ensure that this information cannot be linked back to you, and we require third parties to maintain all shared information in its anonymized form.

Any third parties with whom we share your personal information are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. We will take all reasonable steps to ensure that these third parties adhere to the same privacy principles that apply to our collection of your personal information.

We will ask for your consent, for example, via email reply, opt-in box, or click-through agreement, before we use or share your personal information for any other purpose.

Marketing

You have the right to ask us not to process your personal information for marketing purposes. We will inform you (before we collect your personal information) if we intend to use your personal information for marketing purposes, or if we intend to disclose your personal information to any third party for marketing purposes.

We will always give you choices about your personal information. Some choices are presented directly in the form of opt-in messages or opt-out boxes for marketing to you or sharing your personal information with third parties. You always have the opportunity to opt out if you later change your mind. One form of opt-out is to click on the Unsubscribe link in a marketing email. This will remove you from our marketing mailing list. Please note that these opt-in/opt-out choices do not apply to receiving mandatory communications via the website, service or software, such as update or outage information, or to

taking order or delivery confirmations on aimacys.com website stores, which you may receive periodically as part of aimacys.com fulfilling the contract with you, unless you cancel your service, order or terminate your use of the software in accordance with the applicable terms of use or license agreement.

If you do not want to receive direct marketing materials from us or a third party, you may, in addition to following the "Unsubscribe" instructions in a marketing email, send an email request to service@aimacys.com.

Where we store your information

The data we collect from you may be transferred to and stored in various locations globally, including the United States. It may also be processed by aimacys.com personnel or contractors operating outside your home country (including, if you are located in Europe, outside the EEA) who work for us or for one of our suppliers. Such personnel may, among other things, be involved in fulfilling your order, handling your payment details and providing support services. We also use cloud-based applications and services to store and process your personal information, which may result in your personal information being stored outside of your country of residence.

We will take reasonable steps to ensure that we and our service providers do not violate the privacy principles governing our collection of your personal information and that your personal information is treated securely and in accordance with this Privacy Policy and applicable data protection laws. By providing us with your personal information, you fully understand that aimacys.com will transfer, process and store personal information outside of the country of your residence or nationality.

Our privacy policy and procedures are designed to provide a globally consistent level of protection for personal information worldwide. This means that we will still handle your information in the manner described in this Privacy Policy and in accordance with all applicable laws. This includes, where relevant, entering into EU Standard Contractual Clauses (or equivalent measures) with the non-EEA party Available here

Accessing and Updating Your Personal Information

We need your help to keep your personal information accurate and up to date, so please let us know of any changes to your personal information. You may access and update your personal information and communication preferences at any time by:

clicking on the “Unsubscribe” link in any email you receive from us;

by sending an email to service@aimacys.com. Please include your name, email address and specific relevant information about the information you wish to change or the materials you no longer wish to receive; or
for the Website, by logging into your online account located at the URL provided when you registered with the Website.

We will honor your request to:

correct your information if it is inaccurate or incomplete;

transfer personal data that you have provided to us to a third party where we process that data either on the basis of your consent or to enter into a contract with you;
erase your personal data, unless we are required to retain it by law or to establish, exercise or defend legal claims; and/or
provide you with a copy of your personal data that we currently hold in our records. If you are located outside the EEA, we may charge you a reasonable fee if documents need to be accessed from backed-up or archived documents.

If you are a U.S. resident, you also have the following rights:

Withdraw your consent to our processing of your personal data at any time after you have consented, including opting out of receiving marketing materials. The easiest way to do this is to click on the “Unsubscribe” link in any email you receive from us;
restrict our processing of your personal information where you consider such data to be inaccurate, our processing is unlawful or we no longer need to process that data for a particular purpose (if we cannot erase the data due to a legal or other obligation or because you do not want us to erase it); and/or
Object to such processing on grounds relating to your particular situation, where the legal basis for our processing of your personal information is our legitimate interests. We will comply with your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or we need to continue processing the data to establish, exercise or defend legal claims.

You may request to exercise any of these rights in relation to your personal information by sending your request by email to service@aimacys.com.

We will respond to your request promptly upon receipt. If you are located in the EEA, this will be within one month of receipt, or

If additional time is required, we will inform you of this and the reason for the delay. We may ask you to verify your identity before we can act on your request. If your personal information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to inform the third party of any updated information you provide to us.

If you are located in the EEA, you also have the right to lodge a complaint with your local data protection authority if you believe that we have not complied with applicable data protection laws. Please click here for a list of contact details of the EEA data protection authorities.

Retention of Personal Information

We will only retain your personal information to fulfil the purposes for which it was collected, as required for legitimate business purposes in accordance with this Privacy Policy, or as otherwise permitted by law. When we no longer need to use personal information, we will delete it from our systems and records and/or take steps to anonymise it so that you can no longer be identified from it.

To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, whether we can achieve those purposes by other means, and applicable legal requirements.

Security

We strive to maintain appropriate administrative, technical and physical safeguards designed to protect the information collected by the Site. Unfortunately, no information transmission over the Internet is 100% secure.

It is important to note that if you use a computer or device that others can access, other people may be able to access unencrypted personal information. If you do not want your information to be available to others, please exercise caution when using public computers or devices or when using any computer or device that users who are not authorized by you may have access to.

We recommend that you take all precautions to protect your personal information when you are online. For example, change your password frequently, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser. You should also be aware that names you give your Wi-Fi-enabled devices, home networks, and services (also known as "friendly names") can be discovered by others outside your home, so you should not use personal information as part of your friendly names.

Third-Party and Social Media Linked Sites

The Site and Online Services may contain links to websites or online services operated by third parties. Once you leave the Site, your activities are governed by the terms of use and privacy policies of such third-party websites and online services. aimacys.com is not responsible for the privacy practices or the content of such websites and online services, and we encourage you to carefully read the terms of use and privacy policies of any websites and online services you visit.

The Site may contain social media features, such as Facebook's "Like" buttons. These features may collect information about your device's IP address, set cookies to facilitate interaction with social media features or link you to a website where you can post personal information, and collect information from your social media account (such as Facebook, Twitter, Instagram, etc.) that you use to log in to the website, such as your name, date of birth, picture, and other details you may have associated with the social media account. All interactions with social media features are governed by the privacy policy of the social media company providing the feature.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time, so please review it regularly. If we change our Privacy Policy, we will post the revised version here, with an updated revision date.

How to Contact Us

If you have any privacy-related questions or comments related to this Privacy Policy, please contact us at service@aimacys.com

If you have any complaints or concerns about this Privacy Policy, please contact us at the email address above. We take all complaints about violations of privacy laws very seriously. Someone from aimacys.com will investigate your complaint and respond within a reasonable time.